How to respond to a bad meal out- should you complain?

October 08 [Tue], 2013, 17:49
Here is some information that may help you …
How to respond to a bad meal out- should you complain?
When faced with an unappetising plate in a restaurant, many of us will simply smile sadly and go home hungry, or sit dissecting our food in hope of finding something edible: anything, other than face the dreaded embarrassment of sending a plate back to the kitchen.
For some reason this seems to be a human trait, the assumption being that to challenge the chef’s expertise will inevitably result in a mortifying exchange that culminates with an equally unappetizing dish being unceremoniously dumped in front of you half an hour later. Thankfully, this is now unlikely to be the case, but many of us still agonise over making complaints. To help you choose the right course of action, take a look at these top tips for responding to disappointing meals.
Is it worth it?
The key to responding to negative dining experiences is to put the situation into perspective. Debating if the ordeal is worth it depends largely on the questions of ‘how much money did I spend’ and ‘what were my expectations?’ In other words, if you went to a fast food restaurant and the bread was dry, does your £3.99 bill really justify a lengthy rant at a teenage server that certainly won’t improve either of your moods? Probably not. On the other hand, if you’ve splashed out on a lovely restaurant only to be disappointed by a meal that’s either cold, overcooked, undercooked or just plain wrong, then it might well be worth sending it back. The trick is to play it by ear.
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