2011 AuraPortal a global provide

June 15 [Wed], 2011, 16:22
2011 AuraPortal (www.auraportal.com), a global provider of Business Process Management (BPM), today announced that the Costa Rican partner AIC (Spanish abbreviation for the International Security Advisor ") will begin In April this year, the complete set of business processes within the "electronic file for Client" project at INS, (Spanish acronym for the institution of government "National Insurance Institute) in Costa Rica
The AuraPortal Business Process Management Suite (BPMS) implementation will allow the INS, the insurer is the largest in Central America, to accelerate the process of insurance and services through credit the joint work of customermanagement three basic processes: safety, as Amended and complaints.
Alvaro Padilla registry fix, head of IT INS, said that the solution AuraPortal "allows adjustment in all stages of the process to fully automated control, monitoring, and required regulatory compliance requirements for participating organizations. This means that when a customer asks about the status of their request, the INS will be able to provide an updated list soon. "
Technically this is a great challenge as the technological infrastructure of the business of the institution should be linked to a common platform from which 2,500 workplaces in the public through an extensive network of offices and retail outlets as possible access to information Windows registry cleaner. In addition, staff should be able to receive updated information about customers, their policies, their arguments, complete with digital files, and all procedures had been initiated before the implementation of the new system.
Among the benefits of this solution AuraPortal case management ("e-file for Client? accessible to all staff), would substantially improve administrative efficiency, faster and personnel management decision process and more flexibility within the IT department to easily adapt and modify business processes and requirements evolve INS registry clean XP. Staff members will be able to access customer information in a single view of all documents submitted by the client, and view the status of key performance indicator reports to management with a single click, resulting in real time progress for the entire organization.
About the Social Insurance Institute (INS)
INS (Spanish initials ?National Insurance Institute?) is the most important institution in Central America. With 2,500 employees in the vast network of offices and retail shops in the area, the INS provides services to them more than one million customers.
This is one of the most stable companies in the region. They cover not only a successful business security and effective management of risk and the compulsory motor insurance in conjunction with a broader sense of social responsibility, as reflected in various activities.
It has all kinds of existing policies in all kinds of companies to customers, or individuals with all types of channels: offices, outside agencies, telemarketing, direct telephone support and customer service on the Internet.
About AIC (Spanish abbreviation for the International Security Consultant)
AIC Group has 3 business divisions, each consisting of interdisciplinary professionals, ready to understand customer needs and the best mood to be a loyal partner, and ready to meet the goals of the organizations.
AIC Group operates in Central America and Caribbean markets and is a partner in Costa Rica AuraPortal
Aura (AuraPortal) (http://www.auraportal.com)
Aura is a comprehensive BPMS (Business Process Management Suite), a supplier to provide a solution that creates, without the need for IT planning, Business Process workflow execution models. Webbased AuraPortal is 100%, and complements current ERP and CRM.
AuraPortal is present in 50 countries with over 350 customers, including, inter alia: Coca-Cola, Pepsi, FritoLay, the Toyota, Yamaha, Petroleos Mexicanos (PEMEX), Carrefour, ArcelorMittal, Eletrobras, Sarah, Royal KPN, BristolMyers Squibb , Sodexo, etc.. and many government agencies and ministries in several countries.
The AuraPortal headquarters located in North America (Boston) and Europe (the Netherlands) and software development centers located in Spain and India.
View network partners and customers more
AuraPortal is a true Business Process Platform, where a total of six critical applications share the same environment, so perfectly integrated and user-friendly, "6 in 1":
2.Process Management
3.Document Management
4.Customer Management
5.Content Management
6.Online Trade
Experts say the best of Auraportal BPMS:
Gartner: "AuraPortal BPMS is an example of the next generation." (Magic Quadrant Report for 2007 and 2009)
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