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April 17 [Tue], 2012, 9:52
Conducting employee engagement surveys / employee satisfaction surveys is a fast and highly cost-effective way to achieve breakthrough increases in the performance of your employees and your business. monster beats wireless high definition stereo bluetooth black headphones monster beats wireless high definition stereo bluetooth black headphones
Your employees will tell you what you need to do to remove barriers to their performance and their ability to perform their jobs effectively. They will also tell you what needs to be done to increase customer satisfaction and retention. Based on experience conducting employee surveys for many companies, there are several things you can do to get the most value from online employee surveys: It is important to get as many employees to participate in your surveys as possible. The best approach for achieving great participation in employee surveys is to keep all responses anonymous. Employees are much more likely to participate in employee surveys and to provide honest answers to questions including ratings and comments/suggestions when they are confident that their answers will be anonymous. Telling employees that you will share the key results with them and then doing so in a timely manner will also increase participation, especially if it is followed up by taking action to make changes based on your employee survey findings. Asking the right questions the right way is very important. Don't be afraid to include many questions. A minimum of 45 questions and a maximum of approximately 75 questions usually works well. You should want to gather as much useful, actionable information and insight from your employees as possible. Avoid including questions that will gather nice to have information that you can't take action on. Focus on questions that will provide useful information and insight for making changes that will positively impact employees, customers and your organization's performance. It is best to include a comments field after every question that uses a rating scale. Ratings assess how well employees agree with each question or how satisfied they are and that is really important. Comments tell you why the ratings are high or low and what you can do to significantly improve employee and organizational performance, customer satisfaction and loyalty, and business competitiveness. You should include demographic questions, enabling you to assess responses by demographic criteria such as location (for companies with multiple locations), department, years of service with your organization, and other demographics where the information is likely to provide actionable information (e. g. gender, race, age range, etc. )#), as well as results for your organization overall. Achieving results requires analyzing employee attitude survey findings effectively and objectively, and then creating and executing an action plan focused on achieving results. A senior-level person should lead a team to create and execute an action plan based on the survey findings. A well designed and executed employee survey will enable your organization to strengthen your employer of choice reputation, significantly increase employee satisfaction and engagement, and generate breakthrough improvements in both employee and organizational performance. It will also increase the focus of your employees on customers and increasing their satisfaction and loyalty. You should include a broad range of topics that cover issues important to employees, customers and the success of your business. Topics that are usually included in employee opinion surveys are company culture, workplace environment, safety (for companies where safety is an issue), empowerment, customer service and quality, business process effectiveness, reward and recognition, compensation and benefits, your manager/supervisor, training and development opportunity, teamwork, communications and company direction. The cost of conducting employee engagement surveys is very low and the payback can be huge. By doing assessments annually you will be able to track trends and determine how well changes are being made. You will also be able to identify new opportunities and problems that have surfaced since your last beats mixr high performance professional white headphones monster beats mixr high performance professional white headphones
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